FAQ

CATERING FAQ

All Quick Ship Catering Packages Include:
Choice of Buns, Tortillas or 50/50
Choice of Sauce: Sweet, Heat or 50/50
Choice of pickles, jalapenos of 50/50
Disposable pans & tableware
Disposable serving utensils
Priced Per Person

How do I order? The easiest way to order your catering package is by filling out the form to the right. This will tell us almost everything we need to know about your event. Once we receive your request you will receive a communication from one of our catering specialists!

Do I need to make a deposit? We do require a $100 deposit to reserve the date for any and all Full Service and Food Truck Events.

Final Head Count: We ask that you have get us your final head count no later than 24 hours prior to the event. This ensures we have prepared enough product for your event.

Heavy Hitters: Our buffets include at least 1/3 lb of total meat and 1/3 lb of total sides. If you have heavy eaters in your party we recommend adding additional meats and/or sides.

Set-up & Delivery: Tables and table coverings are not provided. Your order will be delivered at the specified delivery time. One 8’ table is typically enough to accommodate a Double Meat buffet w/ 3 sides up to 100 people.

Chaffing: Quick Ship Catering packages do not include disposable chaffing frames. We can add them to your order for an additional $15 per unit, but only recommend this if your buffet is going to be left out/open for more than an hour.

Drinks: Cups are provided with all drink orders, ice is NOT included. Ice service can be provided for an additional cost.

Is there a Service Charge? Gratuity will always be at your discretion!

Cancellation, Re-Scheduling, Refund Policy: Life happens and things change. If your event needs cancelled or re-scheduled we ask that your request this be submitted in writing, 7 days prior to the scheduled event to: catering@warehousebarbecue.com as this will allow us both to have receipt. Your deposit is 100% refundable if the event is cancelled prior to 7 days. Once we are within 7 days of the event your deposit will not be refunded.

Do you guys deliver? We offer free delivery within Ottumwa city limits for groups of 15 people or more. There is a delivery charge for all groups under 15 people and for deliveries outside Ottumwa city limits. It is always FREE to pick up your order!